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WHITE PAPER: Raise the quality and international standing of UK with Outcome-based Contracting | AIM Research

Outcome-based contracts (OBC) – that allow customers to pay only when specified outcomes are delivered rather than merely activities and tasks – are becoming increasingly popular because of the advantages they have over conventional service contracts.

In doing so, these types of contract are changing the way service providers and customers interact and create value. OBC redefines the way that organisations deliver goods and services, bringing about significant internal change within organisations.
AIM research shows that OBC offers a number of potential benefits for both service providers and customers, in particular:

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