Conquering the Seven Summits of Sales In their book Conquering the Seven Summits of Sales, business experts and elite mountain climbers Susan Ershler and John Waechter examine the parallels between climbing the Seven Summits, the seven tallest mountains on each of the seven continents, and journeying to the peak of sales …
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Two Decades of Original Thinking — In Pictures
This photo gallery is part of the series of blog posts “Celebrating Two Decades of s+b… to get ahead of big ideas, trends, and concepts, writes Joel Kurtzman, founding editor of strategy+business and author of more than 20 books. The Enterprise Zone Theory matters, of course. But it is vital …
Read More »WHITE PAPER: Making Your Marketing Team More Data-Centric
Picture a world where everyone on your marketing team has the information needed to be successful. Everyone has set clear goals—and timeframes for achieving them. They all use KPIs to quantify and measure the performance of their programs. Everyone knows exactly where their projects stand. Take a journey with me …
Read More »WHITE PAPER: Customer Success and Marketing Alignment: Unlock the True Potential of Your Customers Advocacy
Most B2B companies say the customer experience is a priority, but their teams are not prepared or coordinated enough to make this a reality. It starts with strong alignment between customer success and marketing. This partnership has the power to unlock the true potential of your customers: genuine advocacy that …
Read More »WHITE PAPER: Best Practices for Delivering Actionable Customer Intelligence
In every industry today, businesses feel a fierce urgency to become customer-centric. They want to know what they can do to preserve and expand existing customer relationships and attract the best new customers. They are looking to business intelligence (BI), analytics, and supporting big data, data warehousing, and customer data …
Read More »WHITE PAPER: Next Generation Rules-Based Marketing
Find out how Rules-based marketing – an automated strategy – can result more timely communications and consistent across multiple communication channels.
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